Issue: Error communicating with Server : Card Manager

Issue: Error communicating with Server Print

Modified on: Fri, 18 Oct, 2019 at 2:59 AM

Symptoms

During the CMRS app's synchronisation the user receives the following error message:

"Synchronise: Error communicating with server; the network connection was lost"

Resolution

First enable “Force Online” on the CMRS app, and retry a sync.

Next, completely shutdown and restart the iPad, and then test Webserver access by opening Safari and navigating to:

The iPad should be able to access the above link; but if not, then the issue is likely to be network connectivity related.

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Issue: Error communicating with Server Print